Insight – Social Media Policy

Mycharityraffle.com.au Raffleresults.com.au InsightCFS.com.au

Introduction

At Insight, we recognise the immense value and opportunities that social media platforms present for engagement, communication, and community building. We encourage our supporters and participants to actively engage and share content that reflects our values and mission. However, we are also aware of the potential challenges and risks associated with social media use. This policy outlines our approach to social media participation, the standards we expect from our community, and the measures we can take to ensure a safe and positive online environment.

Enthusiastic Engagement

We believe that social media is a powerful tool for:

  • Sharing news, updates, and success stories
  • Building and maintaining relationships with our community
  • Promoting events, initiatives, and campaigns
  • Engaging in meaningful discussions and feedback

Insight Social Media Purpose

We encourage everyone to participate on social media; actively, respectfully, and responsibly.

Insight’s role is to support good works. Our social media channels are available to support our aims and to provide uplifting content. Our purpose is not to disseminate anger or confusion. We are happy to accept advice or opinions but not publicly and especially not if the purpose is negative or hurtful, even if it is true.

  • If you have questions or doubts please raise them in a channel in which we can reply.
  • If you are looking for an answer, please check the FAQ area in which all questions have been addressed. We are happy to add an answer to your questions if nothing suitable is available already.

For those reasons we only want positive feedback and will act to remove or restrain negative content from our websites and social media accounts.

Standards of Conduct

To maintain a positive and respectful online environment, we expect all members and participants to adhere to the following standards:

– Support of our positive aims; supporting charities, raising funds, offering prizes, providing entertainment.

– Respect and Courtesy : Treat others with respect and courtesy. Avoid offensive, defamatory, or discriminatory comments.

– Accuracy : Ensure that any information shared is accurate and not misleading.

– Confidentiality : Do not share confidential or proprietary information about Insight or its members.

– Compliance : Follow all applicable laws and regulations, including copyright laws and privacy regulations.

– Non commercial content: please contact us if you have an idea but please do not use our site to publicise your personal or business activities.

  Powers and Responsibilities

The websites controlled by Insight including mycharityraffle.com.au, raffleresults.com.au and insightcfs.com.au have social media account access.

Insight reserves the right to:

– Remove Content : Remove any content that violates our standards of conduct or any applicable laws.

– Respond to Incidents : Respond to any incidents of inappropriate behaviour, including issuing warnings or taking further action as necessary.

– Edit Contributions : Edit or moderate contributions to ensure they meet our standards and are appropriate for our audience.

– Withdraw Benefits : Withdraw benefits or privileges from members or participants who repeatedly violate our policy or engage in harmful behaviour.

Insight reserves the right to take any of the following steps in relation to posts which breach the standard Insight wishes to uphold. Those powers which vary across the social media channels include:

  • Deletion of posts made by us or by others on our accounts.
  • Hide posts on our site. That content will remain visible in the author’s account.
  • Report inappropriate posts, comments or feedback.
  • Blocking users from accessing the site.
  • Refunding or cancelling purchases, memberships or raffle entries.

  Legal Compliance

In accordance with recent legislative updates in Australia, including the Online Safety Act 2021, Insight is committed to ensuring online safety and compliance with the following provisions:

– Protection of Individuals : The Act provides new powers to the eSafety Commissioner to address online abuse, bullying, and image-based abuse.

– Reporting Mechanisms : Enhanced mechanisms for reporting harmful online content and behaviour, ensuring swift and effective responses.

– Regulatory Oversight : Increased regulatory oversight and obligations for social media platforms to protect users and maintain safe online environments.

We will continue to stay informed about legal developments and adjust our policies accordingly to ensure compliance and the safety of our community.

  Conclusion

Social media offers incredible opportunities for engagement and community building. By adhering to this policy, we can create a respectful, inclusive, and positive online environment for everyone. We appreciate your cooperation and look forward to your enthusiastic participation.

For any questions or concerns regarding this policy, please contact promoter@mycharityraffle.com.au or 1300 855 226.

Back To Top